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Extranet solutions

by oeadmin last modified 2007-10-28 10:26

Large companies have been using extranets for years.

Businesses use extranet sites extensively to streamline the ordering processes, document managment and to notify customers and suppliers of product and infomation changes.

Suppliers and customers in turn use the sites to receive proposals, submit bids, provide documents and even collect payments.

But you don't have to be a major business to operate an extranet, small and medium businesses have customers, suppliers and partners too, and it's not unusual for small businesses to use extranet sites when they team up with other small businesses on projects, in fact its now an essential part of business life.

 Here are some other examples of how you can use extranet sites that go beyond collaboration benefits:

* Share product manuals. If you are a manufacturer, you can provide self-serve access to user documents and technical specifications that can run to thousands of pages in print format.
* Make online catalogues available. Suppliers and wholesalers can provide vendors with up-to-date catalogue inventory to streamline the purchasing process for both buyers and sellers. They can also offer discounts to customers and feature discounted items.
* Conduct project management. An extranet can serve as a project-management system for keeping contractors on track; such systems allow in-house teams to monitor external vendors who can use the extranet to report their progress.
* Provide customer service tools, with an extranet you can let your customers log in and view customized account information, track orders and communicate with sales and service staff.
* Offer online training, online training firms can provide courses and course materials to their clients over extranets.
* Show sales demonstrations, extranets allow sales representatives to deliver interactive presentations regardless of a customer's location and without being constrained by trade-show schedules and tight travel budgets.
* Preview web design work. Web designers can use extranets to let customers preview web design projects, adding efficiency to the development process.

*Maximize time and resources while increasing revenue, extranets often supply services that otherwise have to be handled in person using up valuable time and resources that could be directed elsewhere  

On there own or when combined with our ERP solutions extranets are a powerful and versatile component of your business.


 

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